Terms & Conditions

1. Overview

This website is operated by WINDVISTA TECHNOLOGIES LTD (“Company”, “we”, “us”, “our”).

By accessing or using this website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

These Terms govern your use of our website and services. If you do not agree with any part of these Terms, you must not use the website.

2. Eligibility

You confirm that:

• you are at least the age of majority in your jurisdiction; and
• you have the legal capacity to enter into binding agreements.

You must not use our website or services for any unlawful or unauthorised purpose.

3. Nature of Services

We provide access to digital products, including electronic gift cards and digital codes, sold through this website.

We act as an independent reseller of third-party gift cards unless explicitly stated otherwise.

We are not the issuer of the gift cards.

4. Third-Party Products

Gift cards and digital products are subject to the terms and conditions of the respective issuers.

We do not control and are not responsible for:

• issuer platforms or services;
• issuer account requirements;
• changes to issuer policies or availability.

5. Personal Use & Resale Restrictions

Products sold on this website are for personal use or genuine gifting only.

Resale, commercial redistribution, bulk purchasing for resale, regional arbitrage, or other unauthorised commercial use of products is strictly prohibited.

We reserve the right to cancel, refuse, limit, or suspend any order or account that we reasonably believe is associated with unauthorised resale activity, abusive purchasing behaviour, fraud prevention circumvention, or commercial exploitation of products.

Products are intended for use only in their designated redemption regions, as disclosed on the product page and during checkout. Customers are responsible for verifying compatibility with their intended redemption region before completing a purchase.

6. Account & Order Responsibility

You are responsible for:

• providing accurate and complete information during checkout;
• maintaining the confidentiality of any account credentials;
• ensuring access to the email address used for digital delivery.

We are not responsible for issues arising from incorrect information provided by the customer.

7. Pricing & Taxes

Prices are displayed clearly on the website.

Applicable taxes, including VAT where required, are shown during checkout or explained separately on the website in accordance with applicable tax regulations.

8. Service Fee Policy

Service fees may apply to digital product purchases.

These fees contribute to the costs associated with supplier fulfilment, payment processing, fraud prevention, customer support, platform maintenance, and other operational services required to deliver digital products securely and efficiently.

Any applicable Service Fee is displayed to the customer before payment is completed and forms part of the final transaction amount.

Service Fees are non-refundable except where required by applicable law.

9. Currency Conversion

Some products sold on this website may be denominated in a currency different from the billing currency used during checkout.

If the product denomination currency differs from the billing currency, the final charged amount may be converted using the exchange rate applied by the payment processor, card network, or the customer’s issuing bank at the time of the transaction.

Example:

• Product: Apple Gift Card
• Product Currency: GBP
• Amount Charged: EUR

The final amount charged in the customer’s billing currency may therefore vary depending on the applicable exchange rate and any fees applied by the payment provider or issuing bank.

10. Fraud Prevention & Right to Refuse Service

We reserve the right to:

• refuse or cancel any order;
• suspend or terminate access to our services;
• request additional verification,

if we reasonably suspect fraud, abuse, or violation of these Terms.

11. Intellectual Property

All content on this website, including text, graphics, logos, software, designs, and other materials, is the property of WINDVISTA TECHNOLOGIES LTD or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, create derivative works from, or otherwise exploit any content without our prior written consent.

12. Prohibited Use

You must not use the website or products:

• for any unlawful purpose;
• to infringe intellectual property rights;
• to transmit malicious code or attempt unauthorised access;
• to misrepresent your identity or engage in fraudulent activity;
• to purchase products for resale, redistribution, or other commercial purposes;
• to attempt to exploit regional pricing differences or engage in regional pricing arbitrage;
• to purchase or use products outside their intended redemption region in violation of the applicable brand, issuer, or programme terms;
• to use the website or products in a manner that violates applicable laws, sanctions, regulations, or third-party platform rules.

CardPlanets reserves the right to refuse, cancel, suspend, limit, or investigate orders that appear to involve prohibited activities, fraud, abuse, violations of these Terms & Conditions, or conduct that may expose the Company, its suppliers, payment providers, or partners to legal, financial, or reputational risk.

Violation of this section may result in immediate suspension or termination of access to the website and services.

13. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted or error-free operation of the website and disclaim all warranties except as required by applicable law.

14. Limitation of Liability

To the maximum extent permitted by law:

• we shall not be liable for indirect, incidental, consequential, special, or punitive damages;
• our total liability shall not exceed the amount paid for the specific transaction giving rise to the claim.

Nothing in these Terms limits statutory consumer rights that cannot legally be excluded.

15. Indemnification

You agree to indemnify, defend, and hold harmless WINDVISTA TECHNOLOGIES LTD, its directors, officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, and expenses arising out of your breach of these Terms or misuse of the website.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

17. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws.

18. Changes to Terms

We may update these Terms at any time.

Changes become effective upon publication on the website unless otherwise stated.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

19. Contact Information

For questions regarding these Terms & Conditions, please contact us at:

WINDVISTA TECHNOLOGIES LTD
Email: [email protected]